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Privacy Policy
Ear Phone Connection does not sell, rent, release or trade any personal information about our users, to others, without a court order. We use safe, secure technology and other privacy protection programs to keep personal information secure.

Shipping Policy
Orders placed after 2:30pm(PST) will not be shipped until the next business day. The option "FedEx 2nd day" refers to business days. This does not include weekends. If you order on Thursday of Friday you will not receive package till the next business day.

Call The Ear Phone Connection to request signature for delivery.
The Ear Phone Connection does not ship or deliver on weekends.
The Ear Phone Connection will not deliver to a P.O.Box
The Ear Phone Connection is liable for items lost if you opt for the USPS shipping method and USPS shipped items do not include delivery confirmation.

Alternative Ordering Methods
Ear Phone Connection offers secure on-line credit card processing.
We do however understand that some may be leery of submitting personal
information via the internet. So we have the following alternative ordering options.

Phone Orders:
You can call toll free 888.372.1888 to place your order.
Our hours of operation are from 8am to 4pm (PST) Monday - Friday.
Please Note: Orders placed after 2:30pm(PST) will not be shipped until the following day.

Mail Option:
Using the website, select the items you would like to purchase and add
them to your shopping cart. Proceed through the ordering process until
you get to the billing information screen.

At the billing information screen enter all of the required information and
PRINT the billing information page. Then cancel your order and mail a
copy of the order you printed to us at:

EPC Orders
25139 Ave Stanford
Valencia, CA 91355

Fax Orders:
You can fax orders to: 661-775-5622
Complete the shopping cart order form and fax to number above.
Please be sure to include all the billing and shipping information.
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To speak with a live representative,
call Toll Free 1-888-372-1888 Monday-Friday
8AM-4PM Pacific Standard Time, Fax 1-661-775-5622

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